Irvin Sam Schonfeld, Dept. of Social and Psychological Foundations, The City College of New York
In a study involving 67 veteran New York City teachers five occupational
coping scales were constructed:
advice seeking, positive comparisons, selective ignoring, discipline
and direct action. Multiple regression
analyses with controls for social-demographic factors and adversity
in the job environment indicated that
advice seeking and direct action were most consistently related to
lower (depressive and psychophysiologic)
symptom levels and that positive comparisons and direct action were
most consistently related to higher
morale (job satisfaction and motivation to continue in the profession).
Selective ignoring appeared to buffer the
impact of adverse work environments on symptoms. The results suggest
that teaching may constitute an
occupational role which is an exception to Pearlin & Schooler's
(1978) more general findings on the lack of
efficacy of work-related coping behaviors.
In a cross-sectional study of a representative sample of more than 2,000
Chicago residents employed in a
wide variety of occupations, Pearlin & Schooler (1978) found that
each of four job-related coping strategies
was unrelated to emotional distress. The coping strategies they studied
included the substitution of rewards,
positive comparisons, optimistic actions and selective ignoring. Reward
substitution refers to obtaining
satisfaction from sources other than work. Positive comparison refers
to comparing one's job situation to that
of others and to one's own at an earlier time. Optimistic action refers
to the worker's attempts to change
noxious aspects of his or her work environment. Selective ignoring
refers to 'casting about for some positive
attribute or circumstance within a troublesome situation' (Pearlin
& Schooler, 1978, p. 6). Pearlin & Schooler
(1978) argued that occupational roles, in comparison to the marital
and parental roles, are more impersonally
organized, thus making the work environment inhospitable to individual
coping efforts.
Brenner, Sorbom & Wallius (1985), in a study of Swedish teachers,
found that a coping strategy labeled
'direct action' appeared to mitigate job-related distress. This finding
should be taken cautiously because a large
number of coping strategies exerted no effect on job-related distress,
and may, thus, reflect a Type I error.
The result, however, is interesting because it conflicts with Pearlin
& Schooler's (1978) findings on the lack of
efficacy of workplace coping. It would be useful to discover if teaching
constitutes an occupation that is an
exception to the Pearlin-Schooler findings pertaining to coping at
the workplace.
Three considerations bear on an investigation of the impact of occupational
coping behaviors on distress:
(1) the relation between the way in which coping behaviors are categorized
in the study and the prevailing
conceptualizations of coping should be made clear; (2) coping behaviors
should be assessed independently of
the stressors in the work environment as well as the distress and morale
problems the coping behaviors are
hypothesized to reduce; (3) coping behaviors should be clearly linked
to the job context. Regarding the first
consideration, Pearlin and his colleagues (Pearlin & Schooler,
1978; Pearlin, Lieberman, Menaghan & Mullan,
1981) identified three general types of coping: (a) the modification
of the circumstances from which stressors
issue; (b) the modification of the threat-arousing meaning of stressors;
(c) the management of emotional
distress resulting from an encounter with stressors. The coping behaviors
identified in the present study are
consistent with Pearlin's typology.
In regard to the second consideration, not all coping strategies are
likely to reduce distress. As reported by
Pearlin & Schooler (1978) many coping strategies may fail to affect
distress. It is also possible that certain
coping strategies exacerbate distress. In a study of a representative
sample of San Francisco households
Cronkite & Moos (1984) found that in women avoidance types of coping
behaviors were associated with
increased levels of alcohol consumption. Menaghan & Merves (1984),
using two waves of the Chicago area
data described by Pearlin and his colleagues (Pearlin & Schooler,
1978; Pearlin et al., 1981), found that a
workplace coping strategy which involved restricting one's expectations
was associated with higher levels of
emotional distress.
These findings strongly suggest that investigators independently assess
coping behaviors, outcome variables
like distress and environmental adversity in order to minimize any
operational confounding in the measures
(Dohrenwend, Dohrenwend, Dodson & Shrout, 1984; Kasl, 1987; Kessler,
Price & Wortman, 1985;
Menaghan, 1983). A widespread problem with the teacher stress literature
is the lack of independence in
measuring distress and the factors which have been hypothesized to
affect it (see Schonfeld, in press).
In regard to the third consideration, the use of the same measures to
assess coping behaviors across a large
variety of work roles, a method employed by Pearlin and his colleagues
(Pearlin & Schooler, 1978; Pearlin et
al., 1981; Menaghan & Merves, 1984), is a Procrustean procedure.
Information relevant to coping strategies
employed in specific work roles is lost. An alternative strategy would
be to develop job-specific coping
measures that are related to overarching categories of coping (e.g.
the modification of aversive job conditions)
but which capture what workers actually do in a specific job. This
alternative strategy was adopted in the
present paper.
Dunham (1984) enumerated a number of coping strategies that are consistent
with the teaching role but did not
provide systematic measurement instruments to assess them. To study
teachers, Needle, Griffen & Svendsen
(1981) employed Pearlin & Schooler's (1978) coping instrument.
Needle et al. (1981) found that only positive
comparisons were related to reduced distress in teachers and that reward
substitution, optimistic actions and
selective ignoring were unrelated to distress. They did not, however,
control for possible confounders and they
did not present zero-order correlations bearing on coping-distress
relations. Although some of the
Pearlin-Schooler occupational coping items are consistent with cognitions
and behaviors in which teachers
engage, the development of a schedule of coping behaviors that is more
congruent with the teacher's role is
needed to elucidate better the relation between coping and distress
in teachers.
One aim of the present study was to develop measures of coping behaviors
in veteran teachers. The
measures reflect Pearlin & Schooler's (1978) conceptual distinctions
and include: the use of discipline in
response to serious student misbehavior and direct positive action
to improve student performance (coping
behaviors aimed at modifying the stressors); selective ignoring of
the unpleasant aspects of the job and
positive comparisons with others and with oneself at an earlier point
in one's career (the modification of the
meaning of stressors); and advice seeking (managing distress). The
behavioral coping items pertaining to
advice seeking and discipline assess the teacher's propensity to employ
those behaviors if confronted with a
problem. The items do not assess frequency of use because frequency
is confounded with the adversity of the
teacher's work environment and, consequently, the need to employ these
behaviors. Cohen & Wills (1985)
and Wethington & Kessler (1986) argued similarly that the frequency
of contacts with individuals who provide
social support is confounded with environmental adversity and, therefore,
the need for support. The cognitive
coping items (selective ignoring and positive comparisons) were not
thought to be so confounded, and simply
assessed frequency of use. Like a job locus of control scale (Spector,
1988), the direct action items assess the
teacher's beliefs about the potency of his or her actions in affecting
student attainment.
Another aim of the study is to investigate the relation between coping
measures and psychological distress and
job-related morale. The items developed for use in the coping measures
were based on a review of the stress
literature (e.g. Dewe, 1985; Phillips & Lee, 1980) and on the suggestions
of teacher informants. Items were
worded to minimize operational confounding with psychological distress
and environmental adversity.
Method
Questionnaire
The questionnaire consisted of the following sections: demographic;
health/morale; stressor; colleague support;
coping sections. Items in the demographic section assessed age, sex,
marital status, parents' work and
educational history, and race. The colleague support section and findings
pertaining to the colleague support
measures are described elsewhere (Schonfeld, in press) and not reported
here.
Health/morale section. The health/morale section included items, derived
from Cronkite & Moos (1984) and
Dohrenwend, Shrout, Egri & Mendelsohn (1980), that assessed psychophysiologic
symptoms (e.g.
headaches, stomachaches, constipation, etc.). The section also included
the Center for Epidemiologic Studies
Depression Scale (CES-D, Radloff, 1988). The response choices for all
symptom items referred to the
frequency of symptom occurrence during the previous week. One Likert-type
item, derived from Quinn &
Staines' (1979) research on large cross-sections of employed Americans,
assessed job satisfaction ('Overall,
how satisfied are you with your job?'). The author's as yet unpublished
research on another sample of veteran
teachers indicates that the item scales satisfactorily with other job
satisfaction items. Response alternatives
ranged from very dissatisfied (= 1) to very satisfied (= 5). Three
Likert-type items (Kyriacou & Sutcliffe,
1979) measured motivation to remain in teaching ('How likely is it
that you will still be a teacher in two [five,
ten] years' time?'). Response alternatives ranged from very unlikely
(= 1) to very likely (= 5).
Stressor section. The stressor section included items that assessed
the frequency of three types of
school-related stressors: episodic events except crimes against the
respondent, crimes in which the teacher
was the victim, and ongoing types of stressors called 'strains' by
Pearlin & Schooler (1978). The episodic
events included: finding out that a student used illegal drugs, a confrontation
with an insolent student, classroom
damaged by vandalism, etc. The crime items included the occurrence
of the following events: assault, robbery,
deliberate damage to personal property, etc. The strains that were
assessed included: an overcrowded
classroom, jeopardy of involuntary transfer, underprepared students
attending class, etc. In order to minimize
confounding with the symptom measures, the stressor items were worded
to provide 'neutral self-reports of
exposure' (Kasl, 1987) to job conditions.
Coping section. The coping section included items that assessed seeking
advice from others, applying
discipline to a student who seriously misbehaved, making positive comparisons,
selectively ignoring the job's
difficulties, and taking direct positive action in helping students.
With regard to advice-seeking, the teacher was
asked, 'Since school began, how likely were you to ask any of these
people for advice in response to a
difficulty you encountered as a teacher? A relative, friend, paraprofessional,
guidance counselor, supervisor
and doctor/psychologist'. Regarding discipline, the teacher was asked
'Considering your teaching since school
began, when a student seriously misbehaved, how likely were you to:
Take away a privilege? Reprimand
him/her? Threaten some kind of punishment? Refer the offender to a
dean or someone in a similar position?
Contact his/her parents? Invoke some form of punishment (e.g. mark
a demerit in your records)?' The
response alternatives for the advice-seeking and discipline items ranged
from 'very unlikely' (= 0) to 'very
likely' (= 4).
Examples of the selective-ignoring items include 'Since school began,
how often have you "Told yourself that
the difficulties related to teaching are unimportant in your life?"
and "Paid attention to your teaching duties in
order to overlook the job's difficulties?"' ('never' [= 0] to 'very
often' [= 4]). Examples of the comparison items
include 'Would you say that your current teaching position is better,
the same, or worse than ... your
work/school life about a year ago?' and 'the jobs of most of other
people you know?' ('much better' [= 0] to
'much worse' [= 4]); 'When you compared yourself to other teachers
as experienced as you are, you have
----- problems' ('many more' [ = 0] to 'many fewer' [ = 4]). The items
pertaining to direct positive action in
helping students include 'On the basis of your experience since school
began, how strongly do you agree or
disagree with each of the following statements?: The way my students
turn out depends upon their home lives
and personal resources, and there is little I can do about that; There
is only so much I can do as a teacher, and
after that I just accept my students as they are; There is much I can
do to turn a failing student into a successful
one' ('strongly agree' [= 0] to 'strongly disagree' [= 4]).
Results
Predictors of distress, job satisfaction and motivation
A number of multiple linear regression equations were developed to study
the relation between the coping
scales and the symptom and morale measures. In order to maximize power,
means were substituted for
missing values for the 12 subjects for whom a scorable value was absent
(any subject with a missing value,
lacked a value for only one predictor). Tests for systematic differences
revealed no bias in the occurrence of
missing values (Cohen & Cohen, 1983). The two symptom variables,
the CES-D and psychophysiologic
symptom scale, and the two morale variables, motivation and job satisfaction,
were regressed on the
predictors in two steps.
To be conservative, a number of factors was controlled before a coping
scale was entered in each regression
equation. The control factors included six social demographic control
variables: age, sex, marital status, race,
social class of origin and type of school. The strains scale was also
controlled in the first step. The episodic
events and crimes measured were not controlled because a separate study
of the potency of the three
environmental factors in predicting symptoms and morale found that
only the strains scale attained conventional
levels of significance when all three environmental variables were
entered in the same regression equations.
Table 3 presents the results, for every outcome measure, of five regression
equations, one for each coping
scale. The table provides the standardized regression coefficient for
each coping scale when the scale was
entered in a regression equation which already included the control
factors described above. The advice
seeking and positive comparisons scales were significantly (P <
.05) related to lower levels of depressive
symptoms and the discipline and direct positive action scales were
marginally (P < .10) related to lower
symptom levels. Advice seeking and direct action were significantly
related to lower levels of
psychophysiologic symptoms. Positive comparisons and 'direct action
were significantly related to increased
motivation to remain in the profession. Advice seeking, positive comparisons
and direct action were related to
higher levels of job satisfaction.
A final set of regression analyses was conducted to explore further
the relations among coping behaviors,
adverse work environments and symptoms and morale. In each analysis,
an interactive term, operationalized
by the product of the strain scale and each coping scale, was entered
into the appropriate regression equation.
Only two interaction terms were significant when added to the equation
last: the interaction of selective ignoring
and strains was significantly related to the CES-D (beta = -1.09) and
the psychophysiologic symptom scale
(beta = - 1.02). The negative regression weights mean that the relation
between environmental adversity and
symptoms was weaker when there was more ignoring behavior than when
there was less.
Discussion
Five teacher coping scales, Advice Seeking, Positive Comparisons, Selective
Ignoring, Discipline and Direct
Positive Action, were constructed. Positive Comparisons, Direct Action
and Advice Seeking tended to have
zero-order relations with the symptom and morale scales/Multiple regression
analyses with controls for
social-demographic factors and job environment indicated that Advice
Seeking and Direct Action were most
consistently related to lower symptom levels and that Positive Comparisons
and Direct Action were most
consistently related to higher morale. Selective Ignoring appeared
to buffer the impact of environmental
adversity on symptoms.
The results bear on Pearlin & Schooler's (1978) findings which suggest
that workplace coping may be
ineffective. In line with this view, Farber (1984) argued that because
individual coping efforts are likely to be
ineffective in mitigating distress in the workplace, schools need to
be changed from an organizational
standpoint. The findings of the present study suggest that teachers
who employ identifiable occupational
coping behaviors are less likely to experience psychological symptoms
and low morale. Such behaviors can
be included in a number of different higher-order coping categories
(Pearlin & Schooler, 1978). The
behaviors include attempts at modifying: the aversive work environments
(e.g. direct actions in helping
students), the meaning of the stressors (e.g. positive comparisons),
and the distress experience (e.g. advice
seeking).
In contrast to the variety of occupations Pearlin and his colleagues
studied, it is possible that the school is less
impersonally organized than many other work settings, making for a
work environment in which coping
behaviors can alleviate distress and enhance job satisfaction. This
is not to say that schools do not have rigid
traditions and routines (Sarason, 1971). I am not arguing against reorganizing
schools for the purpose of
developing more effective and humane centers of learning. Many occupational
settings are to some degree
impersonally organized--teaching is no exception. Nonetheless, teaching
may be comparatively less impersonal
because the steady contact with children and parents required by the
role weakens the forces of impersonality.
Whether or not the relations found here are causal in nature requires
further investigation. Owing to the
relatively small sample size, the findings are suggestive, and should
provide hypotheses to be pursued in future
research. Studies which follow teachers prospectively are needed. Controls
for prior levels of symptoms and
morale would be required to rule out the possibility that the occupational
coping behaviors in question
merely reflect the effects of pre-existing symptoms and morale problems.
It might also be useful to study the
successful and unsuccessful adaptations of new teachers to the school
setting. The author currently has in the
field a longitudinal study of newly appointed teachers and hopes it
will shed further light on these issues.
Legend for Chart:
A - Predictors
B - Symptom and morale variables; CES-D
C - Symptom and morale variables; Psychophys. symptoms
D - Symptom and morale variables; Motiv.
E - Symptom and morale variables; Job satisf.
A B C D E
Advice seeking -.31[1] -.37[2] .19 .43[3]
Positive comparisons -.26[1] -.16 .27[1] .33[2]
Selective ignoring[a] -.06 -.03 -.13 .15
Discipline -.22[t] -.13 -.00 .13
Direct positive action -.24[t] -.29[1] .29[1] .34[1]
t P < .10; 1 P < .05; 2 P <.01; 3 P < .001.
Note. In each regression equation, job strains, sex, marital status,
race, social class of origin and school
(elementary or early childhood vs. secondary) were controlled.
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